Cancelling your membership:

Membership cancellations require 30 days’ written notice by email to info@atxtactics.com or eddy@atxtactics.com.

Please note that speaking with a coach or staff member at the gym does not constitute written notice. Email is required so we have a clear record of your request and can make sure there are no misunderstandings.

Your membership will remain active for 30 days after we receive your cancellation request. If your normal billing date falls within that 30-day period, you will be receive a pro-rated charge for the portion of the 30 days that remains following your final billing date.

Example: You give notice 15 days before your billing date. On your billing date, you will be charged for the remaining 15 days, rather than the full month. 

Pausing your membership:

Members may pause their membership for up to 2 months per calendar year. A $15/month hold fee applies during the pause. This $15 fee will be credited toward your membership when you return.

Unexpected circumstances:

We understand that sometimes circumstances change unexpectedly. If you have an unusual or extenuating circumstance, please reach out to us. We’ll do our best to work with you when we can.